Credit Control

Keep up to date and let us get a handle of your credit control

Effective Credit Control


Effective credit control is one of the most important aspects to running a successful business. Without money coming in on time, your business’s cash flow will be affected and may not be able to make your payments on time.


What many businesses fail to realise is that the process of avoiding the problems of late payment and bad debt begins as soon as an order is placed. This is a critical process that starts with knowing your customers before you sell to them and only ends once you have been paid in full.

Your credit control process

Taking a client to court to collect funds should be a last resort but do not be daunted, usually by showing your intent to take a non-payer to Court is enough to secure payment, but be sure of your facts, have you delivered the goods as promised?


We work alongside you to agree a smooth Credit Control process, escalating activity if the invoices remain unpaid.

xero’s invoice reminders

We can use Xero’s invoice reminder and statement functions, making those important phone calls if payments are missed. Or if you prefer a more personal approach, no problem, we can email using your accounts@ email account and agree a plan of monitoring and actions specific to your needs.


Whatever your Credit Control requirements, contact Finance Department for support and advice on 01392 495483 or contact us here

top tips

  • Do a Credit Check, this way you will know if you are likely to have a problem collecting debt before you start.
  • Set an appropriate credit limit and stick to it!
  • Ensure you have appropriate terms and conditions and payment terms are agreed before services/products are provided, issue the terms with each invoice or at least refer to the payment terms.
  • Know your late payers, use a traffic light system so you retain focus and don’t let payments drift.
  • Be polite, persistent but don’t apologise, they owe you after all.

Call us today on 01392 495483

or get in touch for a free quotation today…

client: Jarrod Staircases

``As a rapid growth business Jarrods Staircases needed an accounts and finance solution that was capable of scaling up with the business. Jarrod started out with the essentials package, but now The Finance Department provide advice and services across the spectrum including at Finance Director Level.``

Jarrod Staircases





Let’s arrange a chat!

Whether you require simple bookkeeping or a full management accounting system  –  we’d be delighted to discuss your requirements with you.  Tell us a little about your project below and we can arrange either a “virtual meeting”, a quick chat or simply send us an message using the simple form below…